Accepted File Types

Due to a recent update, we have changed the way that HowNow validates accepted file types. To enable HowNow to accept the differing file types you may use in your day-to-day job, your HowNow admin will need to add your required file types to HowNow. To do this:
  1. In HowNow navigate to File > Options > Records Tab (Screenshot attached).
  2. In the bottom right corner is a text box for Accepted File Types
  3. Add the file extension to the bottom of this text box (e.g. .zip)
  4. Click Ok then restart HowNow



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