Due to a recent update, we have changed the way that HowNow validates accepted file types. To enable HowNow to accept the differing file types you may use in your day-to-day job, your HowNow admin will need to add your required file types to HowNow. To do this:
- In HowNow navigate to File > Options > Records Tab (Screenshot attached).
- In the bottom right corner is a text box for Accepted File Types
- Add the file extension to the bottom of this text box (e.g. .zip)
- Click Ok then restart HowNow