Shortcut Keys in HowNow

Keyboard shortcut keys are available for many of the most used areas of HowNow. 


If you prefer to use the keyboard instead of the mouse, you can navigate between the main tabs of HowNow by selecting the appropriate option e.g. Alt+O for Organisation, Alt+K for Knowledge, Alt+K for Records, etc. Press Alt again to clear the ribbon shortcut key IDs.


The following other special function and Ctrl keys are available:



All areas of HowNow:



F4 - Search field - while the cursor is in the search box shows the search text history list.

Ctrl-A - Select all search result items.
Ctrl-D - Deselect all search result items.

Right-click menu - press the underlined letter to take you to that function


Contacts

F7 - Records and Contacts tabs, equivalent to right-click, Email, populates with the email address of the client hat was selected when F7 is used.
F9 - Equivalent to right-click, File Note, populates with the name of the client that was selected when F9 is used.


Knowledge and Organisation


Ctrl+V - Paste - copies a file from the clipboard and brings up the filing wizard

Email As:

  • File attachment - Ctrl+E+F 
  • Zip file attachment - Ctrl+E+Z
  • PDF file attachment - Ctrl+E+P
  • Smartlink - Ctrl+E+H
  • Smartlink URL - Ctrl+ E U


Copy to Clipboard:

  • File attachment - Ctrl+C+F 
  • Zip file attachment - Ctrl+C+Z
  • PDF file attachment - Ctrl+C+P
  • Smartlink - Ctrl+C+H
  • Smartlink URL - Ctrl+ C U


Records

F7 - Records and Contacts tabs, equivalent to right-click, Emailpopulates with the email address of the client hat was selected when F7 is used and attaches the document selected if used from records.

F9 - Equivalent to right-click, File Note, populates with the name of the client that was selected when F9 is used.

Ctrl+V - Paste - copies a file from the clipboard and brings up the filing wizard


Records Status - Ctrl+1, Ctrl+2, etc in the order the statuses appear.

Email As:

  • Body - Ctrl+E+B
  • File attachment - Ctrl+E+F 
  • Zip file attachment - Ctrl+E+Z
  • PDF file attachment - Ctrl+E+P
  • Smartlink - Ctrl+E+H

Copy to Clipboard:

  • File attachment - Ctrl+C+F 
  • Zip file attachment - Ctrl+C+Z
  • PDF file attachment - Ctrl+C+P
  • Smartlink - Ctrl+C+H
  • Smartlink File - Ctrl+C+L


Jobs and Tasks


F3 - Jobs and Tasks tabs, equivalent to right-click, Complete. In any notes field, inserts the current date and time.

Jobs & Task Status - Ctrl+1, Ctrl+2, etc in the order the statuses appear.

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