HowNow has the ability to catalogue knowledge documents into the HowNow database in one operation.
Note: This should only be done in conjunction with the HowNow support team.
To Catalogue Knowledge Documents:
- Select File > System Tools > Advanced > Knowledge Catalogue
- In the Source Document Path, select the path to the knowledge documents that are to be catalogued.
- Choose the Content Module that the documents are to be attached to.
- Select the Content Update Number that applies to the documents.
- Choose the Approval Status that is required for the documents.
- Press Catalogue to bring these documents into the Knowledge area of HowNow.